Energy Advice

Energy Advice Project
Each year, thanks to funding by Salford City Council, we support 100s of people on low incomes who are experiencing fuel poverty and need advice and support on how to manage their energy bills and reduce energy consumption.

Emergency/Crisis Support

If you have self-disconnected and have no gas or electricity, please contact Salford Assist in the first instance. You can make an online application (salford.gov.uk) or contact Spirit of Salford on 0800 952 1000 to make a telephone application.

You will be asked for proof of your income and expenditure before they can award an energy voucher.

You also have the option of contacting your energy supplier and requesting an emergency top up if you have a smart meter. It is possible to get an additional emergency top up if your supplier agrees that you are a vulnerable customer.

General Energy Support and Advice

Salford Assist will then make a referral to our Energy Adviser for general support and advice. Our Energy Adviser can then help you to make affordable repayment arrangements with your energy provider, apply for an energy grant, switch suppliers and offer advice about energy efficiency in your home.

Spirit of Salford: Spirit of Salford Helpline•Salford City Council

Salford Assist: How do you apply for help from Salford Assist?•Salford City Council

What people are saying

"I enjoyed my experience on NCS because I was challenged by myself and others around me. I had a lot of inspiration to carry on and do better. I mixed with people from different backgrounds."

"Without Salford Foundation's support I'd be homeless. You've changed my life and I would never be able to continue my studies without your help."

"Coming here has changed my life around for the better. It has helped me stop offending by looking at why I did it in the first place and helping get things sorted out."

"I am now much more confident in my schoolwork and I listen more and my organisational skills are getting better each day."

"You would not believe the difference coming to Salford Foundation has made. I was sitting in my house, not speaking to anyone for days. My life has changed for the better. I have a life again."

"I can now start living my life again and not be afraid to open my front door. Thank you so much."

"Thank you so much for going above and beyond for my child. Your help and support has helped make such a difference in her life in such a small amount of time. I am truly grateful."

Case Studies

If you wish to make a referral to our Energy Advice Service, please contact Salford Assist.

Energy Advice Project
Each year, thanks to funding by Salford City Council, we support 100s of people on low incomes who are experiencing fuel poverty and need advice and support on how to manage their energy bills and reduce energy consumption.

What people are saying

Case Studies

Get involved

Our fantastic partners

Energy Advice

Energy Advice Project Each year, thanks to funding by Salford City Council, we support 100s of people on low incomes who are experiencing fuel poverty and need advice and support on how to manage their energy bills and reduce energy consumption.

What people are saying

Case Studies

Get involved

Our fantastic partners

Energy Advice Project
Each year, thanks to funding by Salford City Council, we support 100s of people on low incomes who are experiencing fuel poverty and need advice and support on how to manage their energy bills and reduce energy consumption.